Ron is not only one of the smartest sports and entertainment executives I know but also a good friend.
In this episode, we talked about:
→ How the Suns are using AI to personalize fan experiences at scale
→ What technology adoption really looks like inside a professional sports franchise
→ The intersection of partnerships and technology that most people miss
→ True meaning of "fan engagement" when you have AI tools at your disposal?
What surprised me most: how far ahead sports organizations like the Suns are in applying AI compared to most businesses.
They're not waiting, they're full steam ahead building! Apple Podcasts: https://podcasts.apple.com/us/podcast/vp-of-phoenix-suns-business-97-of-fans-will-never/id1882473492?i=1000753106323
